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Services

Local & enterprise
marketing services

Branding and performance marketing for businesses of every size, focused on cost-effective, results-driven work. From local to global and small to enterprise.

Every plan starts with an IACRA map of your customer journey.

Two ways to work with us

Comprehensive,
or one thing done well

Agency of record

One agency owns your marketing operation: a consistent, integrated, multi-channel approach that draws on the full bench, from strategy and brand to media, web and performance, without the cost of building that team in-house.

Talk about agency of record

A single service

One specific service, engaged on its own: ad management, SEO and answer-engine optimization, email marketing, social media, branding or a website. On a retainer or as a project, it fills one operational gap and works alongside your team.

Talk about a single service
Surfers crossing a desert beach, seen from above

Build · activate · optimize

Discovery first, then everything downstream

Surfboards leaning in coastal grass
01

Branding

The full gamut of design, from logo and typography to the digital and physical assets a brand lives in: websites, flyers, tradeshow booths and beyond. A brand system that your team, and ours, can build on for years.

  • Identity and logo
  • Typography and colour
  • Brand book and design system
  • Copywriting and voice
  • Print and tradeshow
  • Packaging and merchandise
See our identity work
Aerial view of surfers crossing a desert beach
02

Performance marketing

Advertising, e-commerce, email, SMS, social and website management, run against clear objectives. We assess results on a schedule, identify optimization opportunities and act on them. Our preferred indicator is net sales growth on lower discount rates and smaller advertising budgets.

  • Paid search and paid social
  • Search engine optimization
  • Email and SMS automation
  • Social media management
  • Reporting and attribution
  • Community and referral
Palm silhouettes against a city skyline
03

Websites & e-commerce

Design and development on the platform that fits the business, built to convert and to be found. Storefronts, subscriptions and the integrations behind them, with the search and analytics foundations laid before launch rather than after.

  • UX and UI design
  • Shopify and headless builds
  • Conversion optimization
  • Technical SEO and performance
  • Migrations and replatforming
  • Ongoing management
A surfer inside a breaking wave
04

Media production

Every shoot starts with the end in mind: the campaign, the audience and the result it must drive. We work back through your positioning and style guide to the product, talent, setting and shot list.

  • Product photography
  • Lifestyle and location shoots
  • Brand and product video
  • Creative direction
See our photography

Industries we know

  • Action sports and lifestyle
  • Technology
  • Manufacturing
  • Automotive
  • Food and beverage
  • Furniture and home
Schedule a consultation

Technical qualifications

Partnerships and platforms

Certified where it counts, fluent in the tools your team already uses, and ready to integrate them so the data talks to itself.

  • Google Partner
  • Meta Marketing Partner
  • Shopify Partner
  • BigCommerce Partner
  • Mailchimp Partner
  • Squarespace Circle member
  • Zendesk Partner

Advertising

  • Google Ads
  • Meta
  • Microsoft Advertising
  • AdRoll
  • Quantcast

Search and analytics

  • Google Analytics
  • Google Business Profile
  • Semrush
  • Similarweb
  • Moz Pro
  • Moz Local

Commerce and CMS

  • Shopify
  • BigCommerce
  • Squarespace
  • WordPress
  • Magento
  • Drupal

Email and growth

  • Mailchimp
  • Privy
  • ShortStack
  • Kickbooster
  • Sprout Social

Operations and creative

  • Google Workspace
  • Microsoft 365
  • Zendesk
  • Wrike
  • Adobe Creative Cloud
  • Canva

FAQs

Questions we hear first

What types of businesses does i9media work with?

Businesses where we can add value. Whether you're looking for an agency of record to help you handle all your marketing needs or you're in need of a single service to fill an operational gap, we're available to service where we can add value. And if we're not a fit, we will tell you. Our priority is the long game, so much like you, let's focus on the work and identify the opportunities where we can help you drive the business forward. Our experience ranges from working with businesses large and small, wholesale, retail, and startup, from lifestyle and software to manufacturing and lodging.

What services do we offer?

Branding and performance marketing, from strategic to tactical. We start with a competitive analysis of your market and your marketing, a discovery that uncovers the gaps and your differential advantage, so you can gain market share over your competitors. Making things pretty and a proper technology stack are not enough. The business needs to polish its unique value propositions and properly align with the addressable target market. From there, our branding services include the full gamut of design, from logo and typography to digital and physical assets, like websites, flyers, tradeshow booths and beyond. Our performance marketing services include advertising, e-commerce, email marketing, social media, website management, and more, setting clear objectives and repeatedly assessing results and identifying optimization opportunities.

How do you develop a marketing strategy for my business?

We start with a discovery, which includes a competitive analysis of your 3–5 competitors, both head-to-head and aspirational, looking at key performance indicators on multiple marketing channels, from website and advertising to reputation and beyond. Next is using those parameters to sharpen your positioning with clearly stated unique value propositions and communication guidelines for your product and service catalog, boosting your competitive edge. Lastly, drawing on that strategy, it's a plan of execution and resource allocation, right-sizing on budget to the scale of the business and the success criteria requirements.

How do I know if your services are right for my business?

If we believe we can outperform your current efforts. We have lots of experience to draw from, which gives enormous insights on the expertise and work-hour requirements to perform at different levels. We've seen a lot, from teams having the humility to seek help to boost performance to teams being overly enthusiastic about mediocre performance. We don't want to waste either your or our time. We'll take a look at your marketing efforts and if we believe we can give you more productivity and profitability cost-effectively, we'll tell you. And if we can't, we'll tell you.

What industries do you specialize in?

Our benefit is exactly in our range, from local to global and small to enterprise, serving various industries, which helps us avoid blind spots and gives us fresh perspectives to approach different industries. Our past industries include but are not limited to technology, manufacturing, biosafety, software, automotive, military, lifestyle, farming and gardening, accessories, aviation, and more.

How do I get started?

Contact us for a free consultation and we'll walk you through our method and whether we think there is a fit, where and the type. If we don't see an opportunity to add value, we'll tell you. For us, performance matters more than simply signing a new client. Our goal is retention. For that, we look for fits to drive results. Email or call and we'll help get you started if the opportunity to add value is there.

Do you offer ongoing support?

Yes, but also one-time services. You may need a comprehensive marketing solution or just a one-off service, such as a new website build or some branding assets, for instance. We'll listen to what you are looking for but then also give you our insight on where we think you may most benefit from an engagement with us.

How do you measure the success of a marketing campaign?

Net sales increase on lower discount rates and smaller advertising budgets with a cost-effective solution – that's our preferred key performance indicator. Money in the bank. But sometimes the marketing is not performance, it's branding. In that case, marketing assets must be inspirational, informative, and drive an inquisitive behavior to convert, retain and advocate to new prospect clients, building the momentum for growth.

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Schedule a consultation

Let's rise above

Tell us where you are and where you want to be. We respond within 24 hours. No long waits, no hassle.