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Stand-up paddler on open water
Work

Case study · Supconnect

The publication we built, own and run

Partner
Supconnect
Scope
Branding, SEO, Website, Social media, Creative, Lead generation, Copywriting, Media production, Email marketing
Industry
Media and lifestyle
Engagement
2010 · Owned and operated since 2010

The situation

A passion project with a market need

Andre Niemeyer was an early adopter of stand-up paddling and recognized the need for a website dedicated to the sport. Supconnect was born in 2010, one of the original five websites globally covering SUP.

Running an industry-leading online publication requires both a broad range of expertise and an obsession with performance. i9media owns and operates every aspect of the business, which makes it a proving ground for the work we do for partners.

What we did

Three moves, in order

  1. 01

    Built the brand and the platform

    The name, logo, colour, typography and the slogan "Your Connection to Paddling"; every website generation over more than a decade; every creative asset from media kits to award trophies.

  2. 02

    Won organic search

    An SEO program that made Supconnect the #1 platform in organic results for brands and products in the sport, sometimes ranking above the brands themselves on their own products.

  3. 03

    Grew the audience on every channel

    Nine social channels with 114,000+ followers; awards, photo contests and quarterly giveaways generating a 55k-contact list; Mailchimp automations tied to on-site capture; dozens of shoots and live shows.

What changed

Results

Every figure is stated with its period and its baseline. No number appears here without the context that makes it honest.

  • 250k+

    Unique visitors per year

    Current annual reach vs Grown from zero since launch in 2010

  • 4MM

    Social impressions per year

    Across nine channels vs 114,000+ followers, all grown from zero

  • 55K

    Email contacts

    Today vs From zero; about 20% average open rate

The IACRA map · Supconnect

Planned stage by stage

How we map the journey
  1. 01

    Introduction

  2. 02

    Assistance

  3. 03

    Conversion

  4. 04

    Retention

  5. 05

    Advocacy

  • Supconnect editorial photography
  • Supconnect on the water

In their words

“Without i9media, we just wouldn't be able to do it, that simple. i9media's team brings a mix of top talent and personal commitment that's a rare breed. Constantly assessing, innovating and setting all-time records, i9media is the gift that keeps on giving whether it's in top placement on search engines, email list growth, and beyond.”

Andre Niemeyer, Founder & Publisher, Supconnect